Research scientist Robin Murphy, who is regarded as a founder of the field of rescue robotics, is working together with Thomas M. Storke, a Professor at Stanford University, in an effort to design a rescue robot with which people feel more comfortable. Their work is being supported by computer software giant Microsoft according to a statement from the National Science Foundation.
In recent years, rescue robots have proved to be a highly valuable asset during natural disasters as they are often the only way to get aid to a trapped victim. But as researchers point out, the robots value is greatly diminished if the victim is scared or annoyed by the interaction with the machine.
“Robots don’t make eye contact. Their tone doesn’t change. When they get closer to people, they start to violate their personal space,” Murphy said. “If you are stuck somewhere for10 hours, and something scares you, or annoys you for long enough, you might start disregarding what it is asking you to do. The term that keeps coming up is ‘creepy.’ People find the robots that are supposed to be helping them creepy.
In an exploration of the social interaction between man and machine, researchers have found that overall people often attach human feelings to computers and intelligent machines with which they directly interact.
“We have one social brain, and it’s the same whether we’re dealing with a person or a machine,” said Clifford I. Nass, the Thomas M. Storke Professor at Stanford University, who studies the social aspects of technology. “People use the same social graces with machines, especially computers, as they do with people.”
With the support of Microsoft, the team is creating a rescue robot which has a multi-media “head” attachment which they call the “survivor buddy”. This user interface is designed to fit on any traditional robot to make the interaction with the victim more socially comfortable. Additional assistance with the interface is coming from an animator from Pixar Studios who will design the motions.
In addition to giving the victim two-way video communication with rescuers and others, the interface can also give the victim the ability to listen to music or watch television to help them pass the time while they wait for rescue. The prototype of the “survivor buddy” was completed over the summer and it awaiting its first real test in an actual disaster.