Sony Playstation Network - PSN
In the letter to users and especially those current and past customers who had their information breached in the recent network hacks, Stringer said that the company is, “focused on investigating the entire nature and impact of the cyber-attack we’ve all experienced and on fixing it. We are absolutely dedicated to restoring full and safe service as soon as possible and rewarding you for your patience. We will settle for nothing less.”
While there is currently no evidence that any customer data has been misused by the hackers, in the statement Stringer mentioned that Sony will be offering protection to those affected. ” We are also moving ahead with plans to help protect our customers from identity theft around the world. A program for U.S. PlayStation Network and Qriocity customers that includes a $1 million identity theft insurance policy per user was launched earlier today and announcements for other regions will be coming soon,” wrote Stringer.
Sony’s “Welcome Back” package to their customer, once the service is back online includes, “a month of free PlayStation Plus membership for all PSN customers, as well as an extension of subscriptions for PlayStation Plus and Music Unlimited customers to make up for time lost.”
The company is committed to getting both the playstation network back online as well as the Qriocity services.
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